A five-minute capacity check before you start changing the operation.
Peak season can expose problems that stay hidden during normal trading. Compare your expected peak order volume against your current dispatch capacity, then check the operational areas most likely to slow you down.
Fix the biggest constraint first. Improving a non-constraint may not increase overall output.
Increase productive operating hours
Extending hours can increase capacity, but only if picking, carrier collections and staffing support the extra shift time.
Improve orders packed per hour
Time repeated actions such as carton erection, taping, filling and movement around the bench. Remove avoidable work before asking people to work faster.
Add another packing station
Another bench only helps if there is enough space, equipment, stock and upstream picking capacity to feed it.
Remove packaging make-ready steps
Folding, taping or assembling packaging before packing the product can consume significant labour. Test formats that reduce these steps.
Improve picking flow
Measure whether completed picks reach packing at the required rate. Review batch sizes, product locations and replenishment delays.
Reduce consumable replenishment time
Keep tape, labels and void fill within reach. Plan replenishment so packers are not repeatedly leaving the bench.
Simplify pack selection
Reduce overlapping formats and make the correct pack easy to identify. Check that simplified choices still protect the product.
Review carrier collection capacity
Confirm parcel limits, collection times and an overflow option. Packed orders only count as shipped if a carrier can take them.
Add trained peak labour
Train people before the rush and allocate them to the constraint. Extra labour needs equipment, space and a reliable supply of work.
Reduce avoidable packing decisions
Use clear instructions for inserts, protection and sealing so staff do not have to solve the same packing questions on every order.
02 / PEAK READINESS CHECK
The number is only part of the picture
A calculated dispatch capacity is useful, but peak problems rarely come from one number alone. Rate each area based on how confident you are that it can cope with peak demand.
Rate the operation you actually have today, not the one you plan to have by November.
Green · Comfortable capacityAmber · Little room for errorRed · Likely to restrict output
03 / YOUR ACTION PLAN
Your operational readiness score
Your readiness score does not remove the capacity shortfall. Address the dispatch gap alongside the operational actions below.
Your priority actions
Fix the biggest constraint first. Improving a non-constraint may not increase overall output.
A PRACTICAL NEXT STEP
Is packaging part of the problem?
Packaging can affect throughput long before anyone thinks of it as a bottleneck. Cartons that need building, multiple sealing steps, awkward pack selection, excessive void fill and poorly positioned packaging stock can all reduce orders per hour.
The Packaging Club works with ecommerce brands and 3PL operations to review packaging cost, pack speed, material use and operational fit.
Custom printed and structurally designed packaging needs more lead time than standard stock formats. If you are planning a new pack, printed Christmas packaging or a different unboxing experience, start the conversation early.
Your figures and notes stay in this page. Print your summary before leaving or refreshing.
THE PACKAGING CLUB / OPERATIONS TOOLSPeak Readiness CalculatorA five-minute capacity check before you start changing the operation.Peak season can expose problems that stay hidden during normal trading. Compare your expected peak order volume against your current dispatch capacity, then check the operational areas most likely to slow you down.Start the readiness checkTakes around five minutes. No sign-up required.Readiness check progressCapacityReadinessAction planPlease enable JavaScript to use the calculator. No contact details are required.01 / START WITH THE NUMBERCan your current operation handle your forecast peak volume?Before adding staff, opening another packing bench or ordering more equipment, work out whether there is actually a capacity gap.Forecast peak orders per dayHow many orders do you expect to dispatch on your busiest days?Use your busiest expected day rather than an average week. Start with your own sales forecast.Completed orders per hourHow many fully packed, labelled and dispatch-ready orders do you complete in a normal productive hour?Measure the whole operation, including picking, packing, labelling and sorting. Use a typical productive hour, not your best-ever output.Productive dispatch hours per dayHow many hours are realistically available for productive dispatch work?Allow for breaks, replenishment, cleaning, equipment changes and order exceptions. Decimals are welcome, for example 7.5.Planned peak dispatch hours per day (optional)If you plan to extend shifts, how many productive hours will be available?Leave blank if your hours will remain unchanged.Calculate my capacityThis is a planning estimate, not a guarantee of operational capacity.Your estimated peak positionForecast peak ordersEstimated daily dispatch capacityCapacity gap · orders / dayCapacity utilisationNext: check your operational readinessWhere could the extra capacity come from?Fix the biggest constraint first. Improving a non-constraint may not increase overall output.Increase productive operating hoursExtending hours can increase capacity, but only if picking, carrier collections and staffing support the extra shift time.Improve orders packed per hourTime repeated actions such as carton erection, taping, filling and movement around the bench. Remove avoidable work before asking people to work faster.Add another packing stationAnother bench only helps if there is enough space, equipment, stock and upstream picking capacity to feed it.Remove packaging make-ready stepsFolding, taping or assembling packaging before packing the product can consume significant labour. Test formats that reduce these steps.Improve picking flowMeasure whether completed picks reach packing at the required rate. Review batch sizes, product locations and replenishment delays.Reduce consumable replenishment timeKeep tape, labels and void fill within reach. Plan replenishment so packers are not repeatedly leaving the bench.Simplify pack selectionReduce overlapping formats and make the correct pack easy to identify. Check that simplified choices still protect the product.Review carrier collection capacityConfirm parcel limits, collection times and an overflow option. Packed orders only count as shipped if a carrier can take them.Add trained peak labourTrain people before the rush and allocate them to the constraint. Extra labour needs equipment, space and a reliable supply of work.Reduce avoidable packing decisionsUse clear instructions for inserts, protection and sealing so staff do not have to solve the same packing questions on every order.02 / PEAK READINESS CHECKThe number is only part of the pictureA calculated dispatch capacity is useful, but peak problems rarely come from one number alone. Rate each area based on how confident you are that it can cope with peak demand.Rate the operation you actually have today, not the one you plan to have by November.Green · Comfortable capacityAmber · Little room for errorRed · Likely to restrict outputPicking capacityCheck picking output against the required hourly rate. Review walking routes, batch sizes and replenishment before adding packing capacity.Can picking supply orders to the packing area fast enough?Consider walking distance, batch picking, replenishment and product location.GreenAmberRedAdd a note (optional)Picking capacity notesPacking capacityRun a timed test using a realistic mix of peak orders. Identify the slowest packing steps before adding another bench.Do you have enough benches and enough throughput per bench?Include packing preparation, inserts, sealing and labelling.Packing capacity notesLabourConfirm shift coverage, train temporary staff before peak and name cover for absence and specialist tasks.Do you have enough trained people available across the whole shift?Include temporary staff, absence and training time.Labour notesPackaging stockConfirm current stock, peak daily usage, supplier lead time and reorder point for each essential packaging format.Do you have enough stock to cover peak consumption and supplier lead times?Include cartons, mailers, specialist formats and custom printed packaging.Packaging stock notesPackaging alternativesAgree and test an alternative for each essential format. Check fit, protection, carrier dimensions and availability.Do you know what you will use if a preferred format runs out?An alternative size or format should already be identified rather than sourced during peak.Packaging alternatives notesConsumablesSet minimum stock levels for tape, labels and void fill. Assign someone to replenish each bench before it runs out.Are tape, labels, void fill and other consumables covered?Small, inexpensive consumables can stop a dispatch operation just as easily as a missing box.Consumables notesPrinters, scanners and labellingTest printers and scanners at peak speed. Prepare spare equipment, charged batteries and compatible labels.Can your equipment keep pace with peak volume?Think about printer capacity, spare equipment, batteries and replacement labels.Printers, scanners and labelling notesWarehouse storageMap space for inbound stock, packaging, returns and dispatch-ready parcels. Keep working routes and exits clear.Do you have enough room for extra product, packaging and completed parcels?Peak stock can create congestion before order volumes even increase.Warehouse storage notesCarrier collectionsConfirm maximum collection capacity, cut-off times and what happens if forecast volume is exceeded or a collection fails.Has your carrier confirmed capacity for the expected parcel volume?Include cut-off times, extra vehicles, weekend collections and overflow plans.Carrier collections notesCustomer servicePlan cover for peak delivery queries and order changes. Agree clear cut-offs and escalation routes with dispatch.Can customer service cope with more delivery queries and order changes?Higher order volumes usually create more exceptions.Customer service notesReturnsReserve space and trained staff for post-peak returns. Agree a process for inspection, refunds and restocking.Can your operation handle the post-peak increase in returns?Think beyond Black Friday itself. Returns can create a second operational spike.Returns notesBackup planWrite a short fallback plan for equipment, packaging and carrier failures. Give each action an owner and share it with the shift team.Do you know what happens if equipment, packaging or a collection fails?A simple fallback that everyone understands is better than creating one during peak.Backup plan notesRed does not mean panic. It means this area deserves a plan.Peak assumptions (optional)Expected peak dateNormal daily ordersIf normal volume is zero, a percentage increase cannot be calculated.Expected increaseBuild my action plan03 / YOUR ACTION PLANYour operational readiness scoreYour readiness score does not remove the capacity shortfall. Address the dispatch gap alongside the operational actions below.Your priority actionsPrint / save readiness summaryChoose “Save as PDF” in your browser’s print options.A PRACTICAL NEXT STEPIs packaging part of the problem?Packaging can affect throughput long before anyone thinks of it as a bottleneck. Cartons that need building, multiple sealing steps, awkward pack selection, excessive void fill and poorly positioned packaging stock can all reduce orders per hour.The Packaging Club works with ecommerce brands and 3PL operations to review packaging cost, pack speed, material use and operational fit.Talk to The Packaging Club about peak season packagingTalk to us about your peak packagingPlanning custom packaging for peak?Custom printed and structurally designed packaging needs more lead time than standard stock formats. If you are planning a new pack, printed Christmas packaging or a different unboxing experience, start the conversation early.Discuss bespoke packagingRead the full Peak Season Preparedness guideYour figures and notes stay in this page. Print your summary before leaving or refreshing.HeadroomTight capacityCapacity shortfallYou have capacity headroomBased on the numbers entered, your operation appears to have room to absorb your forecast peak volume. Packaging stock, carrier collections, labour, equipment and picking can still restrict output. Next, check the operational areas below.Your operation is running close to its limitYour forecast peak volume is close to your estimated dispatch capacity. There is limited room for slower orders, staff absence, replenishment, equipment problems or carrier delays. The readiness check will help identify where extra resilience may be needed.Your forecast volume exceeds current capacityBased on the figures entered, your operation may not have enough dispatch capacity to handle your forecast peak day. Identify where extra capacity can realistically come from.Estimated shortfall: {shortfall} orders per day. At {hours} productive hours, throughput needs to rise from {rate} to approximately {required} orders per hour: an additional {extra} orders per hour, or {increase}%.Current daily capacity: {current} orders. Peak plan: {hours} productive hours per day.{answered} of 12 areas rated. Complete all 12 to generate your score.12 of 12 areas rated. Your action plan is ready to build.Well preparedMost areas appear to have enough capacity or contingency for peak. Pay attention to any amber or red answers rather than relying on the overall score.Some pressure points need attentionYour operation has a reasonable base, but several areas may have limited tolerance for disruption. Focus on the amber and red areas before peak volumes arrive.Several constraints need attentionYour answers suggest there are multiple areas that could restrict output during peak. Work through the red items first, then reduce the number of amber areas where possible.All 12 operational areas are rated green. Confirm the assumptions with your team and test the operation before peak.Resolve the dispatch capacity gapClose the estimated gap of {gap} orders per day. Test whether {required} completed orders per hour is achievable across {hours} productive hours, and confirm picking, labour and carriers can support it.Protect your limited headroomRun a realistic peak-volume test and agree contingency for staff absence, equipment downtime and missed collections.Peak readiness summaryDate completedReadiness check incomplete: {answered} of 12 areas rated. No final readiness score yet.Capacity assumptions and resultOperational readinessNotesExpected peak dateNormal daily ordersExpected increaseCurrent productive hours / dayPeak productive hours / dayCompleted orders / hourCurrent daily capacityRequired orders / hourAdditional orders / hour requiredThroughput increase requiredNot ratedNoneNot providedNot applicableCapacity result updated: {status}.Action plan updated. Readiness score {score} out of 24.Please use realistic positive figures within the limits shown.